Shipping Information

All products are shipped directly from Japan to Taiwan, Hong Kong, and Singapore via EMS International Shipping with tracking included.


Shipping Rates

Shipping charges are calculated separately from the product price.

Shipping costs depend on:

• Destination country or region

• Total package weight

All shipping fees are shown in Japanese Yen (JPY).

For detailed shipping rates by country and weight, please visit our Shipping Rates page.

 

👉 View Detailed Shipping Rates

 


Estimated Delivery Times

Taiwan

3–7 business days

Hong Kong

3–7 business days

Singapore

4–10 business days

Delivery times may vary due to customs clearance, flight schedules, weather conditions, or other unforeseen circumstances.


Customs Duties & Import Taxes

Customs duties, VAT, import taxes, or customs handling fees may apply depending on your country or region.

Any such charges are the responsibility of the customer.

Please refer to your local customs authority for the latest information.


Shipping Restrictions

The following items are currently unavailable for international shipment:

• Refrigerated products

• Frozen products

• Certain oversized items

• Certain heavy items

• Products restricted by export regulations


Shop With Confidence

All products are purchased directly from Costco Japan and shipped from Kamakura, Japan.

We only sell genuine products and do not offer counterfeit or imitation items.

KOCOSTORE Japan is based in Kamakura, Japan.

We carefully select and ship popular Costco Japan products, Japanese snacks, groceries, and exclusive Japanese items to customers in Taiwan, Hong Kong, and Singapore.

No Costco membership is required to order from our store.